THE GLENN TEAM
THE GLENN TEAM
Susan Glenn & Jeremy Glenn - Sales Representatives, Chestnut Park Real Estate Limited, Brokerage

RESOURCES

A belief in providing the best and most valuable resources to our clients and customers is part of what sets The Glenn Team apart from the competition. The links below will help you before, during and after your experience with us. 

SELLING?

For those contemplating selling a property, this page takes you through the aspects of the process.

BUYING? 

If you're thinking about buying a property, this page will help guide you through all of the steps involved. 

RELOCATION SERVICES

Relocating to Toronto? Here’s how we get you from A to Z with less stress

PROFESSIONAL SERVICES

Get in touch with the amazing professionals to get the job done right

FREE HOUSE PRICE ANALYSIS

Find out the true value of your home before you go to market

BUYING?

If you’re thinking about buying, there are a number of considerations to be made that we discuss in our first meeting. Here’s a list of what we’ll cover…

Qualifying You Financially

As a first step we typically advise our clients to determine their price range before we set out to look at properties. The mortgage broker or banker will take a look at your total income and your total expenses in order to determine what you can afford to spend. If you have not already been to your bank or would like an alternative, we can often assist you with my mortgage sources who usually offer a better interest rate on most mortgages.

Determining what kind of property you are looking for

We will ask you what features you absolutely need and cannot live without, and what features are preferences that you would like to have in your home? The needs are must haves but some of your preferences may or may not be attainable depending on your price range and desired area. During the process of searching for a home, we will continue to ask you questions in order to qualify that we are looking at the right properties. This will help us to find exactly the right home for you.

Time Frame

Another important question is “When would you like to move into the your new home.” What is the ideal date? In addition, if you already own a home, and will be selling it, do you require the closing of one home to coincide with your new purchase?

Location

Other questions that are of concern very often involve schools and transportation. Are you moving to be closer to a particular school for your children? Do you need to be close to the subway or other public transit? Do you want to be in proximity to your place of work?

Buyer Agency

If you have not bought a property for a while or are a first time buyer, you will find that there are different ways you can now be represented by your Agent. You can be a Client, in which case you will sign a Buyer’s Agency Agreement, or you can be a Customer, in which case , there is a different document you will sign which specifies you have a Customer relationship with the Agent. Lastly there is Dual Agency; a situation where the Brokerage carries the listing and is also representing you as a Buyer. We'll explain these different scenarios to you in detail and the advantages of being represented as a Client under a Buyer Agency Agreement.

FINTRAC

New federal government legislation was just introduced in order to track and eliminate money laundering in Canada. This legislation requires that a form be filled out for every real estate transaction executed in Canada. You will need to provide personal information and identification for each transaction. Our office is required to keep this information on file for the Federal Government. For example, if you are selling, we will fill in one form and when you are buying we are required to fill in an additional form. If you were to sell and to buy again next week or in 6 months or 2 years, we would need to fill out the form again for each transaction.

Familiarity with offers

The first time you look at an Agreement of Purchase and Sale, it may be a little daunting. We like to take you through the standard clauses of a simple Agreement in advance to allow you to become somewhat familiar with it. There are standard clauses and clauses printed on the Agreement of Purchase and Sale form. However,  we often need to create custom clauses for your particular situation. Finally there can be any number of conditions included in an offer such as financing, a home inspection, sale of the Buyers’ house, status certificate, etc. We like to explainall of this to you in order to give you all the information you need to feel comfortable in going forward with your purchase.

Negotiating the offer

Negotiating the offer is of paramount importance. We explain the process of presenting and negotiating offers. Typically, there is only one offer (yours) however, recently it has become more common for multiple offers (more than one offer at a time for the same property) to be presented. We will explain the differences between these kinds of offers, how each of these are handled and the implications of each situation.

Home Inspections

Why you need to have a home inspection, when to get one and what do they involve? We will give you a list of a few Home Inspectors to choose from and outline the advantages to having the process take place prior to submitting an offer. 

Closing Costs

It is important to realise that there are additional costs to your purchase and that you will need to have these funds available the day you close with your lawyer. There are the lawyer’s legal fees, fees for the instruments which the lawyer must register on title, Ontario Land Transfer Tax and Toronto Land Transfer Tax, as well as the cost of movers. There may be other incidental costs as well.

After-sale Considerations

What important details will you need to consider between the day you bought and the date of your closing? We provide you with a checklist of tasks you will likely need to complete during that time. For example, you will need to make sure that you have obtained Home Insurance before a Financial Institution will advance the funds for your mortgage.

Follow-up

Our relationship does not end after you have bought. I am available to answer any questions or concerns you may have. Sometimes we have Buyer visits scheduled to go revisit the home you have purchased in order to have contractors go through or to take measurements. Sometimes there are other concerns you may need to have answered. You may have a logistical problem that we can solve, or a closing date needs to be amended. Regardless, my goal is to always help make it a smooth and happy event for you.

 

 

SELLING?

If you’re thinking of selling your property, consider the following before moving forward…

Choosing an Agent

The most important decision you will make regarding selling your home will be the agent you choose to represent you. 

  • How long has your agent been in the business?

  • Is your agent familiar enough with your neighbourhood to price your home correctly?

  • What kind of support staff does he/she have?

  • If Buyers want to book appointments, how easy is it to contact someone to do so?

  • Is your agent full-time or part-time?

  • How thoroughly did you discuss your total plan and objectives for selling?

  • What educational background and/or work experience does your agent have?

  • Is the agent continuing to upgrade his/her knowledge of the industry?

  • Lastly and of great importance, is your agent’s strength in negotiating the offer(s). This takes both knowledge and sensitivity. Do they have what it takes?

What Brokerage is the Agent with?

It's very important that the Listing office have a good support staff to assure that it is easy for other agents to book appointments to show your home as well allowing potential Buyers access to whatever information they may need to see your home. We have an effective, efficient and well trained support staff at Chestnut Park.

Follow-up

Once your home is on the market, you want to know that your agent is working with you in order to get your home sold in the expected period of time for current market conditions. You have already reviewed the statistics together and agreed on a selling price. It is important to monitor the response from Buyers and their Agents.

  • Does your agent have good systems in place to respond to showings and Buyer inquiries?

  • Is your agent up to date with current technology to market your home?

  • Are you getting informative feedback from your agent?

  • Does your agent respond to your phone calls or inquiries in a timely fashion?

  • Do you have scheduled meetings to review the progress with selling your home?

  • These are some of the important details that help facilitate the sale of your home.

Deciding Where to Move

Sometimes sellers know exactly where they’d like to move after they’ve sold but often they are still unsure. As Realtors, we can quickly source information from the TREB statistics: sold prices in your neighbourhood, square footage, lot size, proximity to local schools and facilities, transportation, interior photos, etc. All of this information allows you to make a more informed decision on your new home and neighbourhood. Please go to the Buying section of the website for more information on how we can help you in the buying process.

The Listing Process

Once you have decided to list your home for sale, we will discuss what price to list at and the optimum time to bring your home to market. We will have a discussion of whether to set a specific date for offers or allow the market to generate an offer. There are a number of marketing options that we will discuss.

Getting Your House Ready to Sell

There are endless T.V. shows now explaining the benefits of preparing and staging your home for the sale. However, a lots of us do not have the time or the talent that the experts have for this large task. After 25+ years in the real estate industry,  we have solid connections to several reputable organizations and staging companies that we can suggest for you to use as part of our RED CARPET SERVICE

During the Selling Process

Together, we will decide on a schedule for showing your home. This information is provided to our support staff to ensure no appointments are lost. The more flexible you are and the more accessible you make your home to Buyers, the greater chance there is to get an offer more quickly. We will discuss how the process of showings works and exactly what responsibilities each person has in this process.

Marketing Your House

Deciding the best and most appropriate channels to advertise and market your home is important. A mix of personal relationships, existing clientele, newspaper/magazine advertising, internet ads, social media and direct marketing are used to give your property maximum exposure.

Open Houses

Agent Open Houses
We always recommend that we have an office tour for the Chestnut Park Office in order to give our agents a chance to view your home before the public. Often agents in the office will already have a client interested in purchasing just such a property. Alternatively, agents can offer more insight into how the house is presented, any changes or repairs that may be needed and give an indication of whether the sale price accurately represents the house in their eyes. Having this insight prior to public showings can save time and ensure that the public sees only the best in your house.  In addition, there will be a designated day to have your home open for agents from other offices in the city of Toronto.

Public Open Houses
We will discuss the pros and cons of allowing the public to come into your home and how I conduct a public open house.

Offers

We will review and discuss in advance the clauses that are normally seen in an Agreement of Purchase and Sale in order to familiarize you with the terms used and to discuss the ramifications of various scenarios that may come up during the offer process. We will also discuss the process of how offers are reviewed and what happens if you get multiple offers for you home.

Should You Sell First or Buy First?

Some people prefer to buy before they sell and others prefer to sell first and buy later. We will talk about how each scenario can impact your situation and how market conditions dictate which might work best for you.

After Sales Service

Our relationship doesn't end after we've helped you sell your property. We ensure we stay in contact with you to advise you of any pertinent information you will need to complete your transaction including finding a Real Estate lawyer, contacting moving services, cleaning services, personal concierge, help with utilities and anything else that may arise to aid in your transition from your property.

 

RELOCATION SERVICES

We’ve been helping clients relocate for over 27 years. You benefit from our long-term experience in Toronto Real Estate. Our exceptional red carpet service saves you time and keeps your move stress-free. We do it all, so you don’t have to. Our unique and comprehensive interview system helps us discover your specific needs and zero in on the best neighbourhoods and options for you. 

We provide you in-depth information about specific Toronto neighbourhoods including information regarding local amenities, schools, transit, recreation, shops, restaurants, entertainment, etc. We oversee all the transactional details before, during and after your purchase or sale and continue to provide on-going resource information for service providers such as movers, plumbers, electricians, painters, cleaners, pet care and more... 

Contact us today to find out how to make your relocation a smooth and care-free experience. 

Taking the First Step

Moving to any new city is exciting and full of anticipation but can be a stressful and daunting experience. There is so much to research before your move, and for most the hardest decision is finding the right place and the right neighbourhood to call home. 

That’s how we can help; our goal is to truly understand your needs and your lifestyle in order to find the perfect neighbourhood and type of home for you as well as provide ongoing support services during your transition. 

We use our in-depth initial consultation and combine it with our years of experience and knowledge of homes and condos in various Toronto neighbourhoods to select the best options for you. We’ve been helping happy clients for 27 years. 

We pride ourselves in providing ongoing client services and information as your real estate consultants. Our affiliation with top agents across North America as well as our affiliation with Christie’s International gives you access to the best channels of information and services so when you’re ready for your next move, we can provide the most current and up-to-date information in your destination city. 

The Resources below will help you to get acquainted with and oriented around Toronto...

TORONTO NEIGHBOURHOODS - A comprehensive guide to all of the neighbourhoods in Toronto including maps, neighbourhood directories and events and city guides

THE CITY OF TORONTO - The City of Toronto website provides information on City Services (Parking, Parks, Transit), Operating a Business in the city, Or Accessing City Hall.

TORONTO TRANSIT COMMISSION (TTC) - A more in-depth explanation of Toronto Transit Commision including subway and streetcar maps and schedules, fares, pricing and accessibility and more.

PROFESSIONAL SERVICES

THE FOLLOWING IS A LIST OF SERVICES, SERVICE PROFESSIONALS AND RESOURCES
TO HELP YOU IN YOUR BUYING AND/OR SELLING PROCESS. 

APPRAISERS

Michael Lau
RECG Appraisers
Work: 416-322-9488
Email: michael.lau@recg.ca

Mike Jackson
Simon & Associates (commercial & residential appraisers) 
Work: 416-398-1234 ext 225

Jim Parthenis CRA
Appraiser (residential)
Work: 416-421-1160


CONTRACTORS

Saul Berlin (Water Proofing)
The Construction Group
Work: 416-335-7911
Email: hello@theconstructiongroup.ca
Web: http://www.theconstructiongroup.ca

Jeffery Roberts
J. Roberts & Associates Interiors
Work: 416-568-8313
Email: jrobertsassociates@gmail.com

Andrew Beyers
Andrew Beyers Carpentry Inc.
Work: 416-571-8586
Email: abeyers@sympatico.ca

Davenport & Campbell Heating & Air Conditioning
Sales: 905-475-0389
Service: 905-475-2122
Email: Sales: bill@davenport-campbell.ca
Website: www.davenport-campbell.com


CLEANING SERVICES

Lustre Luxury Cleaning & Services
Work: 416-481-9990
Website: www.lustreservices.com

Prep 'N Sell
Work: 416-201-1010
Email: info@prepnsell.com

Toronto Rug Cleaning
Work: 416-444-6784
Email: ben@torontorugcleaning.ca


DISPOSAL SERVICES

BT Mini Disposal-Residential, Commercial, Industrial
Work: Mark: 416-603-4030
Mobile: 1-866-2BT-MINI(228-6464)
Email: btmini95@yahoo.com

Rick McKinley - Junk Boys
Work: 416-655-8260
Email: info@thejunkboys.com
Website: www.thejunkboys.com


ELECTRICIANS

Rob Sloan - Langstaff and Sloan
(Incl. Knob & Tube)
Work: 416-503-2033
Email: rob@langstaffandsloan.com

Mark
Signature Electric Ltd
Work: 416-490-8093
Email: mark@signatureelectric.ca

Crawford Electric
Work: 416-910-1169
Website: www.crawfordelectrical.ca

Bill Tang - KNT Electric
Work: 647-880-0881
Email: kntelectric@gmail.com


HOME INSPECTORS

Jeff Clark
Baker Street Home Inspection
Work: 416-483-3535
Email: info@bakerstreet-hi.ca

Richard Schmidt - The Castle Group
Work: 416-485-3626 or 416-706-0185
Email: rick@thecastlegroup.ca

Pillar to Post
Work: 1-800-294-5591
Website: www.pillartopost.com


INTERIOR DESIGNERS

Diane Wood - Diane Wood Designs
Work: 416-697-6958
Email: diane@dianewooddesigns.com

Alexandra Assaf - Design by AA
Work: 647-237-7966
Email: designbyaa@yahoo.ca
Website: www.designbyaa.com

Julie Connie - Method Organization + Design
Work: Julie: 647-500-9687
Mobile: Connie: 416-938-4888
Email: julie@methodorganization.com 
connie@methodorganization.com
Website: www.methodorganization.com

Margaux Rolston
Interior Design & Renovation, Fine Art & Antiques, Appraisal & Sourcing
Work: 416-859-2520
Fax: 416-484-1028
Email: margaux_rolston@rogers.com

 

LAWYERS

Shadi Nasseri
Work: 416-400-6167
Email: shadi@myrealestatelawyer.com
Address: 10 King St. E., Suite 1400
Toronto, ON M5C 1C3

Martin Rumack
Work: 416-961-3441
Email: martin@martinrumack.com
Website: www.martinrumack.com
Address: 2 St. Clair Ave. E., Suite 202
Toronto,ON. M4T 2T5

Nexera Law Group LLP
Work: 289-521-8100
Toll Free: 855-252-8100
Email: fileinfo@nexeralaw.ca
Website: www.nexeralaw.ca/
5770 Hurontario St., Suite 104
Mississauga, ON L5R 3G5


MORTGAGE BROKERS

Marcus Tzafaris
Morcan Direct
Work: 416-766-9000
Website: www.morcandirect.com

Smith, David
Oriana Financial - Mortgage Broker
Work: 416-323-0535
Fax: 416-323-0744
Email: dsmith@orianafinancial.com
Website: www.davidsmithmortgages.com

Hanley , Darlene
Oriana Financial - Mortgage Broker
Work: 416-466-0664
Fax: 416-466-0664
Email: dhanley@orianafinancial.com
Website: www.davidsmithmortgages.com

Guarino CMA, Luciano
Royal Bank RBC Mortgage Specialist
Work: 416-575-5994 or 416-686-9647
Email: luciano.guarino@rbc.com


MOVERS

Vlad - Accurate Movers
Work: 1-888-407-6939
Email: accuratemove@hotmail.com

G&S Movers
Work: 416-289-3047
Email: Maureen@gregandsonsmoving.com

John Bailey - Two Men and a Truck
Work: 416-854-5721
Fax: 416-213-8268
Email: john.bailey@twomen.ca

Tri-R Piano Movers
Work: 416-757-0346
Website: www.trirpianomovers.com

Vicky Riley Keyes - Red Coats Moving Solutions
Work: 416-920-1317
Email: vicky@redcoatsmoving.com
Website: www.redcoatsmoving.com


PLUMBING / WATER PROOFING

David Bunn - Clarke Basement Systems
Work: 1-866-488-1988
Mobile: 416-576-9665
Email: david@clarkebasementsystems.com

Fedor - Aquamaster Drain, Plumbing & Waterproofing Inc.
Work: 416-901-4562
Mobile: 647-895-7949

Fasciani, Amanda - NDC Plumbing Inc
Work: 416-985-1968
Fax: 416-256-4426
Email: amanda@national-decor.com


POOL INSPECTORS

Doug Britchford - Cali Pools
Work: 647-236-8212

Danny - Avenue Road Pools
Work: 416-485-7665

Robin Reed - Reed Pool
Work: 905-727-1242
Email: info@reedpool.com


STAGING

Emily Rivard - The Next Stage
Work: 416-558-7312
Email: rivard.consulting@sympatico.ca

Ella Zetser - The Last Detail
Work: 416-274-3535
Email: info@lastdetail.ca
Website: www.lastdetail.ca

Sarah Moyse - Stage By Sarah
Work: 416-837-6997
Email: gtastager@gmail.com
Website: www.stagedbysarah.com


TERMITE INSPECTOR

Aetna Pest Control
Work: 416-469-4111
Email: Info@aetnapest.ca